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Somehow my sons account got designated as the primary profile on my Netflix account so communications are all directed to him, not me. Netflix support says that can not be changed. As a DB and application professional, I know this is not true. How do you get to level 2 or level 3 support at this company? The person I chatted with refused to escalate the issue.
Level 1393 Point Active 2 days ago
Having a profile on Netflix is always desirable as it allows Netflix users to set their Netflix accounts according to their preferences. Also, the Netflix profile has various futuristic features like setting the maturity level to watching subtitles to enforcing watching restrictions which can make your video-watching experience on Netflix extremely amazing.
Friends, I also wanted to change the primary profile of a Netflix account which I was able to accomplish by tweaking some profile-related settings. Since the process of changing the primary profile of a Netflix account is pretty easy I take this opportunity to share herewith a comprehensive guide that tells how to change the primary profile of a Netflix account.
Step 1 - Just begin by opening your Netflix account using the Netflix application on any device like your Smartphone or laptop.
Step 2 - Now open the Netflix website by typing in netflix.com and log in to your account using your email id and password followed by pressing the Enter button. You may also open the Netflix app on your phone.
Step 3 - The moment you log in to your Netflix app a new page is set to get opened wherein all the related profiles will be visible.
Step 4 - In a bid to move ahead click on the profile icon that you wish to change.
Step 5 - Now you will be redirected to the homepage of your profile. Now you must locate the profile icon being displayed on the top right corner of the Netflix panel.
Step 6 - Now click on the icon of your profile as a result of which you will witness the “Manage Profiles” icon.
Step 7 - So just continue by clicking on the “Manage Profiles” icon as a consequence of which you will again be taken to a page that will be showing all the profiles Netflix account. Remember that you will see the edit icon on the squared tiles of different profiles of your Netflix account followed by choosing the desired profile that you wish to edit and make changes to.
Step 8 - You will see all available features related to your profile like maturity ratings, Playback Settings, Subtitles, etc. Now you can make desired changes to your respective profile.
Step 9 - As every component of your profile is changed desirably, it must now be followed by saving the changes made to your profile.