How to Change the Primary Profile of a Netflix Account?

Somehow my sons account got designated as the primary profile on my Netflix account so communications are all directed to him, not me. Netflix support says that can not be changed. As a DB and application professional, I know this is not true. How do you get to level 2 or level 3 support at this company? The person I chatted with refused to escalate the issue.


James 1  Ans 1 month ago
Answer - 1

The world of entertainment has never been the same since Netflix and other OTT platforms made a grand entry. Everything you want to watch is now available on a huge library of these platforms. These online content streaming services offer versatile content to the viewers. A single subscription gives a user access to top-class games, movies, TV shows, and documentaries. Currently, Netflix allows you to stream content in over 30 different languages and is available in 190 countries.

Netflix also has a category of original content where you can find multiple original series and movies produced by Netflix. However, sometimes users get bothered because they don't know how to change their primary profile on a Netflix account.

What is Netflix?

In today’s time, it is quite unusual to ask this question. There might be only a few people who would not know about Netflix. Netflix is an online streaming platform that offers worldwide content in multiple languages. It has become a household name which indicates the extreme popularity of the platform.

It is one of the most preferred online streaming platforms. You can watch any show, movie, anime, and much more on Netflix from anywhere on your device.

Tips For a Netflix Manage Profiles

If you have a Netflix subscription then there is a high possibility of you sharing your account with your friends and family members. Netflix lets you create five separate accounts with their watch history.

Netflix has made it quite easy to manage multiple profiles and the process to create a new one is simple too.

To learn how to customize your primary profile on Netflix, below are the steps that you need to follow.

Step 1: First of all, you need to go to the section of "Manage Profiles" on your device.

  • If you are using a screen, then you need to navigate to the screen of profile selection. 
  • In case you are using a web browser, then you need to move to the page of Manage Profiles. 
  • If you are using Android phone or tab, then you need to open the Netflix app on your phone.  Then, go to the bottom-right section and select My Netflix. After that, navigate to the top-right section and then select Menu. Then, select Manage Profiles.

Step 2: Select the primary profile that you want to customize. 

Step 3: Now, you can customize maturity rating, language, image, or name. 

Step 4: Once you are done making the changes, select Done. 

If you are not able to edit the Netflix profile on your smartphone or TV, then open the Netflix website on your web browser and then carry out the steps mentioned above.


Netflix gives you a lot of options to protect your privacy and account. If you ever feel like someone has logged into your account without your permission then you can log out of all the devices and change the password. You can easily manage your account and change the details.

FAQs for How to Change Main Profile on Netflix

1) How do I reset my Netflix main profile?

Log in to your Netflix profile and choose the main profile. You can change all the details of the profile the way you want to. Reset all the details like name, language, images, and others. Save the changes and move forward.

2) How to change my Netflix profile?

Open your Netflix account and choose the profile you want to change. Then edit or change the profile's details. Save the changes or you can also delete the channel if you want.

3) How to manage Netflix profiles?

If you have a Netflix subscription then you can easily manage multiple profiles on Netflix. Go to the "manage accounts" section and there will be different profiles that you created.

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  • Steffan
  • 29 December 2023