Are you having any trouble with your Amazon Prime account? If yes, then here we will provide you with a solution that will help you get rid of this problem in 5 easy steps. Amazon Prime is a popular streaming service that you can stream on many consoles and devices.
You just need to connect your Fire Stick to the HDMI port of your TV. Presently, there are 4 Amazon Prime products available in the market. These are Fire TV Stick, Fire TV Stick 4K, Fire TV Cube, and Fire TV Stick Lite. The latest addition made to the family is the Fire TV Stick Lite with Alexa voice functionality.
This error has been troubling Amazon Fire Stick users for a very long time. This error shows up when you try to access the Amazon Prime app. If you are also facing this problem, then you will see a black screen that says "Home screen is currently unavailable" or you may see a message that says "Could not connect to home".
This error usually appears because of weak bandwidth strength. In other words, a weak Wi-Fi signal is stopping your Fire Stick from operating smoothly. However, you don't need to change your Wi-Fi provider when you face this problem.
Perform the steps mentioned below in order to get rid of the Amazon prime video error.
Step 1: Disconnect your Amazon Fire Stick from your television set.
Step 2: Disconnect Amazon Fire Stick from the wireless network.
Step 3: Perform a manual reset on your modem and router by disconnecting all the wires.
Step 4: Wait for at least 60 seconds and then reconnect all the wires and insert the Fire Stick again.
Step 5: Now, turn on Fire Stick and then reopen the Amazon Prime app.
As this error appears because of internet connectivity problems, you may not face this problem again. However, if you face this issue again, then you can get it fixed by applying the 5 steps again.
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