How To Fix Amazon Prime Video Not Working On Roku?

Hello, Please let me know that how To fix Amazon Prime video not working On Roku. I am facing some issues watching Prime videos on Roku. Help me if you know something.


James 1  Ans 1 week ago
Answer - 1

Fix Amazon Prime Video Not Working On Roku:

It can cause a lot of problems to have your Amazon Prime Video not working on Roku, particularly if you are getting ready to see a show. The first step you can take to fix this issue is to uninstall and reinstall the Prime Video channel on Roku.

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Step 1: To find all of the troublesome drivers, press Start Search.

Step 2: To get new versions and prevent device malfunctions, press Update Drivers.

On various streaming services, including Roku TV, Amazon Prime Video is available. Sometimes, however, while attempting to watch a show or movie, Amazon Prime Video can stop working or crash.

Try to Uninstall and Re-Install

Step 1: On your Roku remote, click the Home button.

Step 2: To switch to the right and highlight the Prime Video channel, use the navigation keys.

Step 3: To open the options menu, click the *Star button on your phone.

Step 4: Select the Remove Channel option, and when prompted, confirm.

Close and Re-Open

Step 1: Try to close the Prime Video app and relaunch it to see if that fixes the problem.

Step 2: On your Android phone, you can force your settings to close the app. Go to Setup > Applications > Amazon Prime Video > Near Force. Relaunch the app and search for any changes.

Step 3: You can force the app from the Apps Store to close if you are using a streaming system like the Fire TV Stick.

Perform a Power Cycle

Step 1: Power off your streaming system, along with your Screen, like Roku, Apple TV, etc.

Step 2: Disconnect all the wires, including the HDMI cables and the power cable.

Step 3: For a couple of minutes, leave the system idle.

Step 4: Reconnect your computers back to all the cables.

Step 5: Power on the tools and search for any adjustments.

Check Your Network

Step 1: To stream videos without buffering or stuttering, Prime Video requires a reliable Internet connection.

Step 2: If other users are simultaneously using the network, pause other Internet activities.

Step 3: To check your internet link speed, use an internet speed testing tool.

Step 4: On another computer, try accessing Prime Video. This will allow you to know whether or not the problem is a device-specific one.

Step 5: Disconnect any VPN or proxy servers or switch them off.

Clear the Cache Data and Retry

Step 1: Go to Settings on your Android phone.

Step 2: Please tap Apps > All apps.

Step 3: From the list of apps installed, open Prime Video.

Step 4: Just tap Room.

Step 5: Just tap Simple Cache.

Step 6: Choose Transparent Data and then press Yes.

Refer to the user manual to learn how to cache software if you are using a streaming system.

  • cyrus neal
  • 03 May 2024