Thanks for sharing your vote !
Have a minute to tell us and other readers how this question helped you? We feature review like yours in our Recommended Review section.
Please let me know that how to fix Instagram keeps stopping or crashing on Android. I am facing these issues while using it. Help me.
Level 1780 Point Active 2 days ago
There is a whole lot of buzz that keeps doing the rounds on Instagram, so besides watching or sharing your favorite photos you would generally like to keep yourself updated by accessing Instagram regularly. But it is generally observed that you may face the issue of Instagram Keeps Stopping arising due to a multitude of reasons ranging from phone’s storage problem to cache data issues to the intermittent connection snag. I also had similar issues with my Instagram account which I got fixed after following simple troubleshooting steps that you can also follow to address the issue of Instagram Keeps Stopping.
Reboot Your Android Phone
Rebooting or restarting your Android phone is perhaps the preliminary step that you can perform to begin fixing the Instagram Keeps Stopping issue.
Step 1 - First close all the applications that are running on your Android.
Step 2 - Long press the power button to turn off your phone.
Step 3 – Wait for a few minutes and then restart your phone.
Step 4 – Now open your Instagram account to see whether the problem is resolved.
Check Your Internet Connection
Your intermittent internet connection might also be the real cause of the Instagram Keeps Stopping issue. You can check this up simply by opening other android Apps. If other Apps are also exhibiting the similar issue, then your weak internet connection would probably be the culprit. You can also verify weak internet issues by reviewing its downloading and uploading speed from a built in App showing various attributes and parameters of Data Traffic Management.
Clear Your Instagram App Cache and Data
Watching apps, accessing web pages, and allowing cookies generally have the consequence of filling up the Cache Memory of your Android. You can follow the procedure given below to clear your Cache data.
Step 1 - First you will have to access the Clear Cache option displayed under the Clear data Option in your Phone Settings.
Step 2 - Click on Apps and locate Instagram. You may also access it from Storage List.
Step 3 - Click the Clear Data button followed by the Clear Cache button to remove the data residing in the Cache of your Android phone.
Update Your Instagram App
Many a time updating your Instagram App might help you fix the Instagram stopping problem. For this, you just have to follow the steps mentioned below.
Step 1 - Open the Play Store from your Android phone.
Step 2 - Go to Manage Accounts and Apps.
Step 3 – Search for any pending updates available corresponding to the Instagram icon.
Step 4 – If the phone is showing any updates, click on it to update your Android with the latest version of Instagram.
Reinstall Your Instagram App
If none of the above measures work, you can fix the Instagram Keeps Stopping problem by reinstalling the Instagram App on your Android.
Step 1 - Go to Phone Settings and then click Apps.
Step 2 - Uninstalling your Instagram App after searching it in the spectrum of Apps.
Step 3 – Now again go to Play Store and install the Instagram App.
Report the Issue to Instagram
If after executing the above steps, you are not able to fix the issue, you can report the App abuse to Instagram by following the steps given below.
Step 1 - Launch the Instagram website or App from your phone.
Step 2 - Now click on the Menu option. Alternatively, you may click on the Hamburger option.
Step 3 - Go to Settings.
Step 4 – Then go to Help and file a report.
Member Joined 1 year ago
Level 1 Active 2 hours ago