How to Fix Netflix Error Code NW-1-19?

Today's generation doesn't know how to live without Netflix. It is the best entertainment streaming service.  One may come across technical faults while using Netflix. One such error is Netflix error code NW-1-19.  

This error code occurs when you have a loose internet connection. Here in this guide, you will learn how to resolve this issue, so you can enjoy uninterrupted entertainment.

Also read this blog : How to change main profile on netflix

Why does Netflix Code NW-1-19 Occur?

If you are coming across Netflix error code NW-1-19, then that means there is an internet connectivity problem. You cannot stream TV shows or movies on Netflix without an internet connection.

There is a chance that you are using a public connection and your service provider doesn't enable streaming. Please make sure sure that you are allowed to stream before you apply any troubleshooting solution. In case your network doesn't allow streaming, then switch to a network that allows streaming. 

Why does Netflix Say no Internet Connection?

There is a possibility that you are experiencing this error because of a network outage or issues with the internet provider. You may also encounter this error nw-1-19 because of hardware issues. No internet connection problem can also occur because of a software glitch. 

Troubleshooting Solutions to Fix Netflix Error Code NW-1-19

This issue usually occurs because you are not connected to the internet. Below are some solutions that you can apply to get reconnected to the internet and enjoy Netflix streaming. 

Solution 1: Check the Internet Connection

Check if your internet is working or not. You can easily do that by connecting another device to the internet. If this device gets connected to the internet, then that means your internet is working fine.

If your new device is also experiencing network connection issues, then that means a network outage is the culprit. In such a case you must use the mobile data to open the website of your internet service provider and check why you are not able to connect to the internet.

If your whole area is experiencing a network outage, then wait till the service gets restored. 

Solution 2: Try Disabling VPN

In case you are using a virtual private network, then it may interfere with your network. Turn off VPN and then try to launch Netflix once again. This will surely fix the Netflix error code NW-1-19. 

Solution 3: Reboot Your Streaming Device

There is a chance that a glitch in your streaming device is causing the problem. There is a high possibility that the streaming device is the cause of your problem if you are experiencing issues while restarting the device.  This happens in case of improper shutdown or abrupt power cut. 

To fix this problem, you need to restart the device. Some streaming devices have a Settings option. Go to that option and then select the option of "Restart the device". If you are using the Roku device, then you must use the remote to turn on the device.

After that, press the Home button on your device 5 times in a row. Now, you are required to press the Up arrow key, Fast Forward key, and Rewind key. This will restart your streaming device. 

In case your streaming device does not have this option, then go to the website of the manufacturer and read the instructions to restart the device. 

Solution 4: Restart Your Router

In case the above solution to restart the streaming device does not help you with the problem, then you should try restarting your router or modem. In order to do so, you need to disconnect your router device from the power source.

Wait for half a minute and then reconnect the device to the power source. Now, launch Netflix on your streaming device and check if it's working or not. 

Solution 5: Connect Your Streaming Device to the Modem

If your streaming device has issues connecting to the wireless network, then you must connect it to the modem directly by using an ethernet wire. This will surely help you fix the Netflix error code NW-1-19 and will allow you to watch Netflix without any interruptions.

  •  Mick Jone
  • Category: Netflix
  • Last Update: 1 week ago