How to Fix Netflix Error Code UI-800-3?

Please let me know that how to fix Netflix error code UI-800-3. I am facing some issues while watching Netflix, it's showing me some errors. Help me in resolving this.


James 1   Ans 2 weeks ago
Answer - 1

Netflix Error Code UI-800-3:

Netflix is one of the most popular content streaming apps available today. It has a great variety of TV shows, movies, and Originals content for the viewers to watch. Almost every other person is using Netflix nowadays. If you are also a Netflix user, then you may have come across this error code called Netflix error code UI-800-3.

However, there is no need to panic as you can make this error go away by reinstalling Netflix or by clearing the Netflix app cache. This error doesn't just occur while using Netflix but it also occurs in other streaming services with a different error code. 

What Leads to Netflix Error UI-800-3?

This error code states that there is some problem with the Netflix application. There is a possibility that the cache stored on your device is corrupted. In such a case, the issue can be fixed by refreshing the details you store on your device. 

Different Ways to Fix Netflix Error Code UI-800-3

Below are the different solutions that you can apply to fix your problem of Netflix error code UI-800-3. 

1) Reboot Your Streaming Device

Your error code can easily be fixed by performing a simple power cycle. In this process, you will have to shut your device down completely and then disconnect it from the power source.

You have to let it remain disconnected for a while and then reconnect it. In case your device has a sleep mode, then you must ensure that your device shuts down completely. 

2) Sign Out

Another solution that will help you fix this error code is signing out of Netflix and then signing in back again. This will refresh the data and clear the error.

In case you are experiencing issues while signing out of Netflix using the app, then you can try signing out of the Netflix website.

Navigate to the Account page of Netflix and then choose the option of Sign out of all devices. 

3) Clear the App Data and Cache

There are a few streaming devices that enable you to clear the data stored on it without uninstalling the app. All you have to do is to go to the system settings of the app and delete the cache and app data of your device. 

4) Uninstall and Reinstall the App

One more way to get rid of the UI-800-3 error code is to uninstall the Netflix app and then reinstall it. This is the only option you are left with when Netflix does not offer you the choice to delete local data or clear cache.

This solution works very well in cases where clearing the cache does not resolve your issue. However, there are a few devices that have the Netflix app already installed. You cannot uninstall Netflix on such devices. 

5) Reset Your Device 

Resetting your Roku or Fire TV brings your streaming app back to the state when you downloaded it for the first time. Therefore, resetting the device is a great way of fixing the Netflix error code UI-800-3.

If you plan to reset the Smart Hub, then all your apps will get deleted not just Netflix. If you see a black screen when you open Netflix after the reset, then you must wait till the installation gets completed. 

7) Try Restarting Your Home Network 

Disconnect your streaming device from the power source and then disconnect your router and modem. After a while, reconnect all of them. 

8) Check DNS Settings

If none of the above solutions help you fix your problem, then you must check the DNS settings of your device. However, you can only do this if you have Xbox 360, PS4, or PS3.

  • James
  • 28 October 2023
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