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Please let me know that how to fix Spotify web player won’t play error? I am facing some issues while trying to play song on Spotify. Help me.
Level 1487 Point Active 2 days ago
Spotify is a Sweden-based audio streaming platform that allows you to access over 50 million podcasts and songs. It provides users with a web player that you can play on the browser. This way, you are not required to download the app.
Recently, we have been seeing a lot of reports of users who are not able to play audio on Spotify web. In this issue, users fail to play tracks. Even refreshing the page does not work.
Several reasons can lead to this problem. Some of the causes are listed below.
Multiple Logins: If logged into Spotify using different accounts, it may stop you from streaming music. This is a constant problem for a lot of users who logged into their accounts using multiple devices.
Safari Browser: In case you are trying to play Spotify web on safari, then that will turn out to be a failure. As Spotify is not usable on the browser after browser updates, it does not support the browser's architecture.
Cache and Cookies: In order to reduce app loading time, apps store cache. Storing cache helps in providing a smooth experience to the user. Cookies are stored on the website for the same reason. Nevertheless, cookies and cache may get corrupted with time and cause issues while loading the website.
Sometimes you may experience glitches in the loading process of your website. A simple solution to resolve this problem is to load the song that you want to play by pasting the web address of the song in the address bar of your browser.
Below, we have mentioned the steps that you need to perform to copy and paste the link of the song and then open it directly.
Step 1: Launch your internet browser and then open your web player service.
Step 2: Go to the track that you wish to play and then select the three dots given in the front of the song. After that, you are required to select the "Copy song link".
Step 3: Then, you are required to paste this web address in the location bar of your browser. After that, press the Enter key.
Step 4: When your page loads, you must try to play your song. After that, you need to check if your issue is still persisting.
If the above-mentioned solution did not help you out with your problem, then you can try this solution. If your account is logged into different devices, then you may experience issues while switching from a selected streaming device. To fix this problem, you must refresh the selected device.
Below mentioned are the steps that you need to follow in order to Refresh the selected device.
Step 1: Launch your web player on your PC.
Step 2: Hold the device using which you have logged in and then open the Spotify app.
Step 3: Select the "Settings cog" and then choose the option of "Devices".
Step 4: Choose the option of "This Phone" on your mobile device. After that, wait for a while and then select the option of "Listening on: Web Player.
Step 5: Go back to the web player on your web browser and then select the Connect button given at the lower-right corner.
Step 6: Please ensure that "This web player" is chosen from the list.
Step 7: Try playing the audio and check whether the problem is persisting.
The cookies and cache get corrupted over time, which can cause loading issues with the website. Therefore, you must delete the cookies and cache from your browser. The process may differ based on the browser you are using. If you are using Chrome browser, then below are the steps that you need to follow.
Step 1: Close all the tabs and then launch a new one.
Step 2: Go to the menu button given at the upper-right corner of your web browser and then select Settings from the different options that are available for you.
Step 3: Go down to the end of the screen and then select the Advanced option.
Step 4: Scroll and then select the option of Clear Browsing Data given below the "Privacy and Security" heading.
Step 5: Choose Advanced and then select All time from the time range. After that, you must check the first four options.
Step 6: Select "Clear Data" and then close your browser. After that, relaunch your browser.
Step 7: Launch the Spotify website and check whether the issue is still persisting.
If you are using the Firefox browser, then below are the steps that you need to follow.
Step 1: Launch the Firefox browser and then open the new tab.
Step 2: Select the menu button given at the upper-right corner and then select Options by going to the list.
Step 3: Select the button of Privacy and Security given at the left pane. After that, go to the heading of "Cookies and Site data".
Step 4: Select the button of Cler data and then select the Clear option when you see the message appearing on the screen.
Step 5: Now, launch the Spotify website and then play the audio to see if the issue is still persisting.
If you are using Microsoft Edge, then carry out the steps mentioned below.
Step 1: Launch the browser and then select the menu button appearing at the upper-right corner.
Step 2: Choose Settings from the various options appearing before you and then select the Clear browsing data option.
Step 3: Select the button of "Chose what to clear" and then check the first 4 options in the last.
Step 4: Choose Clear and then restart your browser.